COVID-19 Updates
Friday 18 February, 2022
The ACT Government has announced some further easing of restrictions that will come into place from 6pm today, Friday 18 February.
From this time today:
✅There will be no density limits in any areas of the Club
✅Members and guests will be able to stand while eating or drinking
✅Dancing will be permitted
✅Masks will still be required indoors for the time being
Our other COVID-safe requirements will still remain in place at this point in time:
📲 All members and guests will still be required to check in using the Check In CBR app, as well as with a valid membership card or proof of ID
🖐 Hand sanitiser station will be set up at the entrance and it is a requirement that all members and guests use this as a condition of entry, additional hand sanitiser facilities are available at various areas throughout the Club
🧼 Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
We hope these changes to restrictions will make visiting us even easier and look forward to welcoming more members and guests back through our doors soon.
Tuesday 9 November, 2021
Following the ACT Government’s latest updates to restrictions, we are excited to announce a number of changes that will be taking place from this Friday 12 November when visiting us.
✅ FROM 11:59PM THURSDAY 11 NOVEMBER ✅
🎉 All areas of the Club will now be open for up to 1 person per 2sqm in each space
😷 Face masks will no longer be mandatory for patrons when inside, however, we strongly encourage you to continue to wear them where possible
😷Our staff will also continue wearing them at all times while working front-of-house
💃 Dancing will be permitted at all events
🧍♀️Eating and drinking while standing will be permitted
✅ OTHER COVID-SAFE REQUIREMENTS ✅
📲 All members and guests will still be required to check in using the Check In CBR app, as well as with a valid membership card or proof of ID
🖐 Hand sanitiser station will be set up at the entrance and it is a requirement that all members and guests use this as a condition of entry, additional hand sanitiser facilities are available at various areas throughout the Club
⚠️ Social distancing measures will continue to be in place between tables and we ask all members and guests to maintain 1.5m social distancing when queueing at service points and moving around the Club
🧼 Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
Let’s send out the rest of 2021 COVID-safe 🥳
Friday 29 October
We are so excited to be able to welcome even more members and guests back through our doors from today, Friday 29 October.
All areas of the Club at both Woden and City are now open as normal for up to 1 person per 4sqm in each indoor space. Our opening hours at both venues are now back to our standard hours. Find out more below.
✅ FROM FRIDAY 29 OCTOBER ✅
🎉 The Hellenic Club will be back open for business (almost) as usual at Woden from 9am-4am seven days, and the Hellenic Club in the City from 9am weekdays and 11:30am weekends as normal
🏛 All areas of the Club will reopen with a limit of 1 person per 4sqm indoors and 1 person per 2sqm outdoors
🍝 All restaurants will be open for indoor dining - you can make a booking now via phone to dine from 29 October
😷 Face masks will still be required indoors but not outdoors, we still encourage you to wear them wherever possible
🔟 Housie will resume as normal up to 199 people per session, find out more here
⁉️ Trivia will resume in our Triton Lounge on Tuesdays from Tuesday 2 November and Wednesday 3 November at the Hellenic Club in the City
✅ OTHER COVID-SAFE REQUIREMENTS ✅
📲 All members and guests will still be required to check in using the Check In CBR app, as well as with a valid membership card or proof of ID
🖐 Hand sanitiser station will be set up at the entrance and it is a requirement that all members and guests use this as a condition of entry, additional hand sanitiser facilities are available at various areas throughout the Club
⚠️ Social distancing measures will continue to be in place between tables and we ask all members and guests to maintain 1.5m social distancing when queueing at service points and moving around the Club
🧼 Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
We continue to ask all our members and guests to always follow all health directions to help us keep the community COVID-Safe. You can find out more here - https://www.covid19.act.gov.au/
We have missed all our members and guests so much during this time and are so excited to be able to bring you the Hellenic experience again and do what we do best.
If you have any questions about our reopening, please feel free email us at marketing@hellenicclub.com.au.
Tuesday 5 October, 2021
We are so excited to announce that your Club will be making the slow transition back to normal starting next week!
Our team have been working hard behind the scenes to develop our reopening plan for welcoming you back to your Club which we’re excited to share with you today.
✅ FROM FRIDAY 15 OCTOBER ✅
➡️ Limited areas including our gaming lounge will reopen for up to a maximum of 25 people at a time from 10am-midnight seven days a week at Woden, bookings will be essential on 6281 0899
➡️The Hellenic Club in the City will be open for up to 25 people from 12pm-10pm Tuesday & Wednesday and 12pm-midnight Thursday-Saturday, book on 6162 6777
☕️ Our Cafe will be open for takeaway coffee and a small range of takeaway food, please phone ahead with your order 6281 0899
🥡 Our restaurants will continue operating for take-away only through our Drive-Thru, you can find out all about takeaway here
😷 Face masks will be required at all times when visiting us unless you have an exemption or are consuming food or drink
✅ FROM FRIDAY 29 OCTOBER ✅
🎉 The Hellenic Club will be back open for business (almost) as usual at Woden from 9am-4am seven days, and the Hellenic Club in the City from 9am weekdays and 11:30am weekends as normal
🏛 All areas of the Club will reopen with a limit of 1 person per 4sqm indoors and 1 person per 2sqm outdoors
🍝 All restaurants will be open for indoor dining - you can make a booking now via phone to dine from 29 October
😷 Face masks will still be required indoors but not outdoors, we still encourage you to wear them wherever possible
🔟 Housie will resume as normal up to 199 people per session, find out more here
⁉️ Trivia will resume in our Triton Lounge on Tuesdays from Tuesday 2 November
✅ OTHER COVID-SAFE REQUIREMENTS ✅
📲 All members and guests will still be required to check in using the Check In CBR app, as well as with a valid membership card or proof of ID
🖐 Hand sanitiser station will be set up at the entrance and it is a requirement that all members and guests use this as a condition of entry, additional hand sanitiser facilities are available at various areas throughout the Club
⚠️ Social distancing measures will continue to be in place between tables and we ask all members and guests to maintain 1.5m social distancing when queueing at service points and moving around the Club
🧼 Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
We continue to ask all our members and guests to always follow all health directions to help us keep the community COVID-Safe. You can find out more here - https://www.covid19.act.gov.au/
We have missed all our members and guests so much during this time and are counting down the days until we can welcome you back through the doors safely and do what we do best again.
If you have any questions about our reopening, please feel free email us at marketing@hellenicclub.com.au.
Friday 3 September, 2021
Dear members and guests,
The global coronavirus pandemic is affecting all our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation at the Hellenic Club.
First and foremost, our hearts go out to anyone who has been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. And we are truly inspired by the healthcare workers in our community who are on the front line caring for people in need.
At the Hellenic Club, we are focused on the health and safety of our employees, families, and communities. Our 200 strong work force are eager to get back to the Club and welcome you through the doors. We are regularly checking-in with our team via phone calls, zoom sessions, online training and offering complimentary meals for staff in need. The Club is operating with an essential core team to ensure the three family-owned restaurants can trade in a takeaway capacity. I would like to take this opportunity to thank the team for their ongoing efforts to serve the community in this difficult time.
As we deal with this pandemic, our management team remains focused on preparing for a smooth reopening when restrictions are lifted. The resilience of the Hellenic management team is truly inspiring which makes me extremely proud.
Our 60,000 members are dearly missed. We have been working tirelessly to bring some great initiatives to you during lockdown including:
Free Greek Language for beginners zoom – Monday 13 September via zoom.
Virtual tour of our Greek artefacts.
Virtual Trivia Tuesdays with prizes.
Members badge draw.
Father’s Day specials and competition.
Welfare phone calls to our vulnerable members.
Regular engagement on our social media platforms.
For those that may be struggling or need someone to talk to please reach out to our essential team on site (02) 6281 0899.
I look forwards to seeing you all back at the Club. Stay safe and stay positive.
Ian Cameron
Chief Executive Officer
Tuesday 31 August, 2021
Dear members and guests,
Following the ACT Government’s latest announcement, the Hellenic Club Woden and the Hellenic Club in the City are required to remain closed until at least 5pm Thursday 17 September under the current lockdown.
Our Take-away Drive-Thru at Woden will continue to operate as it has been for the duration of this period. You can find out all about it here.
We urge members and guests to keep an eye on our website and social media pages where we will announce any further updates and our reopening when the time comes.
Take care and we hope to see you again soon. We’re all in this together and if you should need to talk to anyone during this time please feel free to give us a call on 6281 0899, and chat to one of our essential staff who will be on-site to operate our take-away Drive-Thru.
Thursday 12 August, 2021
Dear members and guests,
We would like to advise that the Hellenic Club Woden and the Hellenic Club in the City are required to temporarily close due to ACT Government lockdown restrictions from 5pm today, Thursday 12 August.
We will reopen at 5pm next Thursday 19 August, unless the lockdown should be extended.
We would also like to advise that the Hellenic Club Woden Drive-Thru will be back from 5pm this evening, with the Woden Bistro, Ginseng Chinese and Fillos Taverna + Bar restaurants open for takeaway orders for pick-up at our Drive-Thru for lunch and dinner. Please visit our Facebook page or here on our website for information on their take-away menus and how to place an order for pick up or delivery where available.
We understand this is an extremely difficult time for many people in the community, and we thank you for your understanding and support during this time. We will also be doing our best to support all our staff, contractors and suppliers during this time.
We urge members and guests to keep an eye on our website and social media pages where we will announce any further updates and our reopening when the time comes.
Take care and we hope to see you again soon. We’re all in this together and if you should need to talk to anyone during this time please feel free to give us a call on 6281 0899, and chat to one of our essential staff who will be on-site to operate our take-away Drive-Thru.
Wednesday 2 December, 2020
Dear Members and Guests,
With the ACT Government's changes to restrictions coming into effect from 9am Wednesday 2 December 2020, we will be moving to increased capacities in all of our indoor areas throughout the Club.
As part of the move to these new restrictions, you can now use to Check In CBR app to check in when visiting us for contact tracing purposes.
Simply scan one of the many QR codes we will have at all service points around the venue and follow the prompts!
Find out more about the app and download it below.
Thursday 6 August, 2020
Dear Members and Guests,
Following the ACT Government’s announcement today, we are excited to announce that from 9am this Monday 10 August, all service areas at the Hellenic Club Woden and City will be back open for business!
From this date our gaming rooms at both our Woden and City venues will reopen with a maximum of one person per 4 square metres of usable space (up to a maximum of 100 patrons per indoor area). In addition to this, there will be no limits on the size of groups and bookings in any of our restaurants and bars.
There will still be maximum capacity loadings for each area within both venues under these new restrictions, so we kindly ask that if they do reach capacity that you do not enter the area until seating has become available. The capacity will be displayed at the entrance to each area and our staff will be on hand to assist you with this.
The health and safety of every one who walks through our doors is still our top priority, which is why the following contact tracing and hygiene measures will remain in place:
All members and guests will be required to sign in on entry with their membership card or valid proof of ID (driver’s licence, proof of age card or passport) for contact tracing purposes
Hand sanitiser station is set up at the entrance and it is a requirement that all members and guests use this as a condition of entry, additional hand sanitiser facilities are available at various areas throughout the Club
Social distancing measures will be in place between tables and we ask all members and guests maintain 1.5m social distancing when queueing at service points and moving around the Club
Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
If you are unwell we ask that you please do not attend the Club
A friendly reminder that for a limited time only we are offering new guests the chance to sign up as a member for the discounted price of $3 for 1 year. To sign up, simply complete this registration form via our website and see one of our friendly staff at Reception on arrival to finalise your membership and pay - https://www.hellenicclub.com.au/join.
For all existing members who expired after 23 March 2020 - we will be giving you the chance to extend your existing membership by three months for free when you renew. To take advantage of this free extension, simply visit our reception before 31 August 2020.
We are working on some brand new and exciting member promotions at both of our venues and will be bringing you all the details of these within the next few weeks. To be the first to know about them, head over and sign up to our Members Newsletter here - https://www.hellenicclub.com.au/newsletter-signup.
Welcome back to your Club!
Trading Hours from Monday 10 August
Hellenic Club Woden
9am-4am, seven days a week
Hellenic Club in the City
7:30am-midnight Monday-Friday
11:30am-midnight Saturday & Sunday
Thursday 9 July, 2020
Dear members and guests,
Today, the ACT Government announced that the ACT's move to Stage 3 of restrictions would be postponed for two weeks. This means that current restrictions in place at the Hellenic Club will be in place until at least Friday 24 July.
All of our service areas will remain open with limited capacities, with our gaming lounges at both Woden and City remaining closed until at least this date.
We hope we will be able to welcome you back into your Club as you know it very soon, but for now it remains business (almost) as usual!
Hellenic Club Woden Trading Hours
Sunday-Wednesday - 10am-10pm
Thursday-Saturday - 10am-midnight
Hellenic Club in the City Trading Hours
Monday-Wednesday - 7:30am-8pm
Thursday-Friday - 7:30am-10pm
Saturday - 12pm-10pm
Sunday - 12pm-8pm
Monday 15 June, 2020
Dear members and guests,
We’re excited to announce the Hellenic Club will be open for business (almost) as usual from 12pm this Friday 19 June!
From this date our Triton Lounge, Sports Bar and TAB, and Café will all reopen with limited seating capacities from 10am-10:30pm Sunday-Wednesday and 10am-midnight Thursday-Saturday. There will be no requirement to book to visit these areas, however, if they do reach capacity we kindly ask that you do not enter the area until seating has become available. Our staff will be on hand to assist you with this.
Our restaurants will also be open with increased capacities for lunch and dinner, seven days a week, from this date. Walk-ins will be welcome, however, we still highly-recommend making a booking in advance to avoid disappointment if they are at capacity when you arrive. To make a booking, simply call the restaurant you would like to dine at via the numbers below during service hours.
Woden Bistro (Kids Room will be open) – 02 6281 0647
Fillos – 02 6281 1466
Ginseng – 02 6282 9866
A friendly reminder we will have strict social distancing and hygiene measures in place in line with current government regulations, including:
All members and guests will be required to sign in on entry with their membership card or valid proof of ID (driver’s licence, proof of age card or passport) for contact tracing purposes
Hand sanitiser station is set up at the entrance and it is a requirement that all members and guests use this as a condition of entry
Social distancing measures will be in place between tables and we ask all members and guests to use the floor markings to maintain social distancing when queueing at service points
Cleaning and sanitisation of all surfaces will be undertaken after each sitting in all areas
Each area of the Club will have a maximum seating capacity, we kindly ask all members and guests to follow direction from our staff when moving between areas
For a limited time only we will also be offering new guests the chance to sign up as a member for the discounted price of $3 for 1 year. To sign up, simply complete this registration form via our website and see one of our friendly staff at Reception on arrival to finalise your membership and pay - https://www.hellenicclub.com.au/join. A friendly reminder to all of our current members that if you were due to expire after 23 March, your membership will remain active until we are able to reopen all service areas.
The Hellenic Club in the City will also be extending their trading hours from this Monday 22 June in the Bistro, Bar and Café to 7:30am-8pm Monday-Wednesday, 7:30am-10pm Thursday-Friday, 12pm-10pm Saturdays and 12pm-8pm Sundays. Walk-ins will be welcome, however, we highly-recommend making a booking in advance via 02 6162 6777.
Sadly, the new restrictions will not allow us to reopen our gaming lounges at Woden or City at this stage. Entertainment such as our live bands and Seniors Morning Tea will also remain postponed until further notice.
We are working on resuming our Housie sessions and hope to have session times for you very soon.
We can’t wait to welcome you back into these areas from this Friday! In the meantime, our restaurants will be open for lunch and dinner every day this week. To make a booking, simply give them a call via the numbers above.
Tuesday 26 May, 2020
Dear members and guests,
We are excited to announce that we are now able to reopen here at the Hellenic Club Woden for limited dining in our restaurants from Saturday 30 May.
To make a reservation, simply phone the restaurant you would like to dine at:
Bistro - call 6281 0647
Fillos Taverna & Bar - call 6281 1466
Ginseng - call 6282 9866
We will also have strict social distancing and hygiene measures in place in line with current government regulations, including:
• All members and guests must sign in on entry with their membership card or valid proof of ID
• Hand sanitiser will be available on entry
• Social distancing measures will be in place between tables
• Cleaning and sanitisation of all surfaces will be undertaken after each sitting
Our takeaway Drive-Thru will now convert to a “PARK AND PICK UP” model. The same system applies - phoning ahead with your order then simply collect from inside the Club. For menus and specials please visit - https://www.hellenicclub.com.au/club-news/our-drive-thru-is-open-for-take-away
The Hellenic Club in the City will also be increasing their weekday lunch capacity from 10 people to 20 people at a time after this date. To book there, just call 6162 6777.
We can’t wait to welcome you back through our doors!
Thursday 14 May, 2020
Dear members and guests,
The ACT government recently released a series of changes to the COVID-19 restrictions around seated dining. We have subsequently been advised that the 10 person limit applies to the entire venue, not each restaurant within the venue.
Our three family owned and operated businesses have all agreed that they are going to ride this out together and reopen when we can bring you the entire Hellenic Club experience and offerings.
Our ever so popular drive through will remain open and continue to support the three restaurants.
The Hellenic Club team are working hard in the background so that when we are given the green light to trade we are able to bring you the best and safest experience
We look forward to seeing you soon.
Stay safe and we miss you.
Kind regards,
Ian Cameron
CEO Hellenic Club of Canberra
Monday 23 March, 2020
Dear members and guests,
I am writing to advise you that the Hellenic Club is required to temporarily shut-down due to Federal Government orders as a result of the coronavirus pandemic.
Unfortunately at this time it is not clear how long we will need to remain closed, but I would like to assure you that we will keep you updated with any further developments as this situation continues to evolve.
We would also like to advise that Ginseng Chinese and Fillos Taverna + Bar restaurant’s will continue to remain open for takeaway orders only. Please visit our Facebook page or here on our website for information on their take-away menus and how to place an order for pick up or delivery where available. I encourage you to support these family businesses.
We understand this is an extremely difficult time for many people in the community, and we thank you for your understanding and support over the years. We will also be doing our best to support all our staff, contractors and suppliers during this time.
We urge members and guests to keep an eye on our website and social media pages where we will announce any further updates and our reopening when the time comes.
Take care and we hope to see you again soon.
Kind regards,
Ian Cameron
CEO Hellenic Club of Canberra
Wednesday 18 March, 2020
The Hellenic Club of Canberra remains open for business and we continue to welcome members to our venues.
We are monitoring the coronavirus (COVID-19) situation closely and our priority is to firstly, provide a safe environment for our staff and members and secondly, to continue to operate as normally as possible to ensure the ongoing employment and welfare of all of our staff, contractors and suppliers.
The most recent advice from the government and health officials requires that indoor gatherings should be restricted to less than 100 people.
Therefore, the Hellenic Club has implemented the following measures:
Each of our restaurants and bistro has reduced its seating capacity to 100 people and is set to achieve recommended social distancing.
Cutlery has been removed from tables and will be set upon arrival.
The seating capacity in our Triton Lounge has been limited to 100 people and is set to achieve recommended social distancing.
Live entertainment in the Triton Lounge has been postponed until further notice. Housie sessions will continue as usual with a maximum capacity of 100 people each session and will be set to achieve recommended social distancing.
Functions of over 100 people have been postponed until further notice.
A maximum of 100 poker machines will be in operation at any given time with recommended social distancing measures in place.
We will continue to be vigilant and ensure our staff are supported with clear health and hygiene protocols, as well as the information to support any staff member that needs to stay at home if they are unwell for any reason.
Additional hygiene protocols implemented at the Hellenic Club include:
The placement of hand sanitisers and sanitary hand wipes throughout the Club.
Hourly cleaning schedules of high traffic areas such as handrails, tables, benches, gaming machines, door handles and furniture.
Dining tables disinfected after each sitting. Increased frequency of our already vigilant cleaning regime, sanitisation in our Clubs and additional measures to keep your Club as safe and clean as possible.
Staff awareness of the latest advice from the Department of Health.
We are actively following all health and travel advice issued by the Australian Government.
We encourage any member who is not feeling well to seek professional advice before entering the community and our venues. We also ask that members act sensibly and with common sense when at the Hellenic Club.
We remain committed to supporting all staff, members and guests during this time.
Thank you to all our loyal members for your continued support, we will do everything we can to get through this together. For further updates please check back on this page or keep an eye on our social media platforms and website.
Ian Cameron
Chief Executive Officer
Hellenic Club of Canberra
Last updated 6 August 2020.
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